When you use our website, we automatically receive certain information from you. We attach great importance to the protection of your personal data and treat it with the utmost care. This privacy statement aims to inform you as completely as possible about what data we collect from you, how we collect it and for what purpose we process it.
Personal data
When using our services or when you contact us, we collect the data that you provide to us directly. This may include your first name, last name, address details, telephone number, e-mail address, bank details and other information that you actively share with us, such as in correspondence, telephone contact or when creating a profile on our website. We may combine this information with data from other sources to improve accuracy and completeness. In addition, we collect information about your use of our website(s), including via cookies, where we register your IP address and activities on our website.
We collect this personal information for various purposes, including:
- Identification and correct address;
- Processing and answering your questions;
- Execution of agreements, such as payment processing, delivery of goods and correspondence regarding the execution of the agreement;
- Possibility to create an account on our website;
- Communication in case of questions or complaints;
- Sending newsletters, if you have registered for this;
- Analyzing statistics for the use of our website;
- Improving the user-friendliness of our website;
- Processing applications;
- Comply with legal obligations, such as collecting data for tax returns.
We may share your personal data with third parties if this is necessary for the performance of an agreement or to comply with legal obligations. In principle, your data will not be transferred outside the European Economic Area (EEA), unless there is an appropriate level of data protection in the country in question.
Special and/or sensitive personal data
We strive not to collect data about website visitors under the age of 16, unless permission has been obtained from a parent or guardian. Parents are encouraged to be involved in the online activities of their children. If you are convinced that we have collected personal data about a minor without permission, please contact us.
Retention period
We do not retain collected data for longer than is strictly necessary for the original purpose. If no legal retention period has been established, data will be retained for a maximum of one (1) year after it is no longer necessary.
Cookies
To make our website function properly, we use cookies. These small text files are placed on your device during your visit to our website and contain information about your use of the website. More information about the cookies used can be found in our cookie policy.
Rights
You have various rights with regard to your personal data:
- Right to access, you have the right to request and access the personal data that we collect and process from you. We will send this data to you if you request it.
Right to rectification and supplementation: you have the right to have your data corrected if it has been incorrectly passed on, has changed in the meantime or has been processed incorrectly. We will adjust your data if you request this. - Right to rectification and supplementation;
- Right to restriction of processing, you have the right to restrict the processing of your data. If we are informed that we are using incorrect data, we will not use this data until we have checked whether this data is correct. We will also restrict the processing of your data if the processing is unlawful or no longer necessary, but you have requested us to retain the data. This may be the case if you want to request this data later.
- Right to data interoperability, : you have the right to receive the personal data that we have collected from you. We will send this data to you if you request it.
- Right to object to data processing.
- Right to be forgotten, in a number of cases you have the right to have your data deleted by us. This will be the case if:
- We no longer need your data for the purposes for which we collected or processed your data;
- You withdraw your previously given (explicit) consent for the use of your data;
- You yourself object to the processing of your data, whereby your objection outweighs our interest in processing your data or if your objection is directed against direct marketing;
- There is no longer a legal basis for processing your data;
- We are legally obliged to delete your data after a certain period of time;
- You are under 16 years of age and your personal data has been collected via our website.
If you wish to exercise these rights, please contact us using the contact details below.
Contact
AED guide
Steenovenweg 5
5708 NH Helmond
Tel: 085-8005577
E-mail: info@aedwijzer.nl
Complaint
If you are not satisfied with how we handle your personal data, please contact us first. If we cannot find a solution together, you can file a complaint with the Dutch Data Protection Authority.
Privacy Statement Changes
We reserve the right to amend this privacy statement. Amendments will be published on our website